Privacy Policy

Regd. Company Info: Winspire Educational Solutions Pvt. Ltd.
CIN: U74999TG2016PTC110546
Hyderabad, Telangana, India

Any capitalised term used but not defined in this Privacy Policy shall have the meaning attributed to it in our Terms of Use.

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Introduction

Our commitment to your privacy

Winspire Educational Solutions Private Limited (“EDTEX”) is committed to respecting the privacy of every user who shares information with us. We value the trust you place in us and hold ourselves to the highest standards of data security and privacy protection.

This Privacy Policy explains how we collect, use, share, and protect personal information in accordance with the following governing laws:

• Information Technology Act, 2000
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011
• Digital Personal Data Protection Act, 2023
• All other applicable laws

By visiting or using our website, you agree to be bound by the terms of this Privacy Policy. If you do not agree, please do not access or use our platform. This policy is subject to change at any time — we recommend reviewing it periodically.

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Communications & Contact Consent

Consent to be contacted

By submitting a request through our Contact Us service, you consent to receiving calls, autodialled or pre-recorded messages, emails, and SMS communications from EDTEX at the contact information you have provided. This consent applies specifically to your submitted request.

To opt out of further communications, please send an email to us. Your contact information will not be shared with unaffiliated third parties.

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Data Collected

What information we collect

Personal information you provide

“Personal Information” is any information that can be used to directly or indirectly identify you — including your name, mobile number, email address, postal address, job title, and institution. Publicly available information or data furnished under the Right to Information Act, 2005 does not qualify as Personal Information.

By signing up or using our services, you voluntarily provide us with Personal Information and consent to its collection, use, and disclosure in accordance with this Privacy Policy. We may collect this information through:

• Demo registration forms
• Contact Us forms
• Any other interactions with our platform

Usage information we collect automatically

We may automatically collect certain information when you visit or interact with our platform (“Usage Information”), including:

• Browser type and referring URL
• Areas of the platform you visit and time of access
• IP address or device identifier

Methods used to collect Usage Information include:

• Cookies: Cookies: Data files placed on your device to remember preferences and track visits. You may disable cookies in your device settings, though some platform features may not function correctly as a result.
• Embedded scripts: Embedded scripts: Temporary code downloaded to your device to collect information about your interactions, active only during your session.
• Communication logs: Communication logs: When you initiate contact via phone, email, or chat, we may catalogue your contact and correspondence details to improve our service.

Information from third-party sources

We may supplement the information we collect with data from third-party sources to enhance our services and tailor content to your interests. Where combined with your Personal Information, this Privacy Policy applies in full.

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Use of Information

How we use your data

Our primary goal in collecting your information is to provide you with an enhanced platform experience. We use your information to:

• Operate, maintain, and improve our platform and services
• Communicate service-related announcements
• Conduct internal training, data analysis, and business research
• Create aggregated, anonymised data for statistical analysis and product improvement
• Detect and prevent fraud, policy violations, or misuse
• Personalise your experience and the content delivered to you
• Complete transactions where you have initiated but not concluded a process
• Collect product and service feedback

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User Declarations

What you acknowledge by using our platform

• You understand that your Personal Information is being collected and the purpose for which it is collected.
• You understand who the intended recipients of your information are.
• You have read and understood this Privacy Policy and all related platform policies.
• You acknowledge that EDTEX collects information through various means on the platform.
• You understand that EDTEX retains this information as necessary to resolve disputes, provide customer support, and troubleshoot problems, as permitted by law.

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Disclosures

When and how we share your data

We do not sell, rent, or trade your Personal Information. We may share non-personally identifiable, aggregated data with third parties for industry analysis or other business purposes. Personal Information may be disclosed only in the following circumstances:

Legal & administrative reasons

We cooperate with government and law enforcement authorities as required by law. We may disclose your information when necessary to:

• Satisfy any applicable law, regulation, subpoena, or governmental request
• Protect and enforce our terms of service
• Protect the safety, rights, or property of EDTEX, our users, or the public
• Detect, prevent, or address fraud, security breaches, or technical issues

Business transfer

We may share your information with affiliates for internal purposes, or disclose it in connection with a corporate merger, acquisition, restructuring, or sale of assets — including during any due diligence process.

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Third-Party Links

External websites & applications

You are responsible for maintaining the accuracy of the information you provide to us. If your Personal Information changes or you wish to correct inaccuracies, please contact us. We will make good-faith efforts to update our records as soon as reasonably practicable.

You may also modify or cancel communications you have opted into by following the unsubscribe instructions in any email we send.

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Retention of Information

How long we keep your data

We retain your Personal Information and Usage Information for as long as necessary to provide our services and comply with legal and regulatory obligations. After a period of time, your data may be anonymised and aggregated — retained solely for analytical purposes thereafter.

If you wish for us to stop using your information to provide services, please contact us.

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Confidentiaality & Security

How we protect your data

The security of your Personal Information is among our highest priorities. We employ industry-standard security practices including encryption, firewalls, SSL (Secure Socket Layers), and physical security measures to guard against unauthorised access, alteration, disclosure, or destruction of your data.

Your information is stored in secured databases and transmitted over protected connections. However, no security system is entirely impenetrable — we cannot guarantee absolute security, and any information you transmit to us is done at your own risk.

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Your Consent

Consent to this policy

By using our platform and providing your information, you consent to the collection and use of your information in accordance with this Privacy Policy. If we make changes to this policy, we will post the updated version on this page so you are always informed of how your data is collected, used, and disclosed.

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Grievance Officer

Contact for privacy concerns

In accordance with the Information Technology Act, 2000 and rules made thereunder, our Grievance Officer’s details are as follows:

• Name: Arun Korupolu
• Email: arun@edtex.in / support@edtex.in

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